Privacy Policy
1. Who we are
This website and the applications described on it are operated by Basco Ltd (БАСКО ЕООД), a company registered in Bulgaria, UIC 207091346, with its registered address at 2 Georgi Kazepov Str., 2800 Sandanski, Bulgaria. For any privacy question, contact info@anacka.com.
Some of our apps have their own, app-specific privacy policy; where one exists, its URL is listed on the app's store page and takes precedence for that app. This general policy covers the anacka.com website and the Ditland, Ring and BASCO Portal products.
2. This website (anacka.com)
anacka.com is a static informational site. It sets no cookies and runs no analytics or advertising trackers. Two things happen technically when you visit:
- our hosting provider keeps standard server logs (IP address, time of request, browser user agent) for security and abuse prevention, retained for a limited period;
- the site loads fonts from Google Fonts, which means your browser sends your IP address to Google LLC to fetch the font files.
We do not combine this information with any other data or use it to identify visitors.
3. Our apps
Ditland
Ditland is a developer tool that connects to your own server over SSH through your VPN. Connection settings and credentials you enter are stored locally on your device and are used only to establish connections you initiate. They are not transmitted to Basco Ltd, and we have no access to your servers, prompts or code.
Ring and the BASCO Portal
The BASCO Portal is a business trade platform, and Ring is its mobile client. Accounts are created for business customers and partners of the BASCO group. For these services we process business contact data (name, company, email, phone), authentication data, and the operational records the platform exists to handle (orders, shipments, documents, signatures). This data is processed to provide the service under our agreements with the businesses involved, is not sold or used for advertising, and is retained as required for business and legal (e.g. accounting) purposes.
Crash and diagnostic data
Our apps may use a crash reporting service that sends us an anonymous technical report when an app crashes: stack trace, device model, OS version and app version. This data is not used to identify anyone and is not used for advertising; it is retained only as long as needed to diagnose and fix problems. Each app's store listing and app-specific policy state whether crash reporting is active in that app.
4. Sharing
We do not sell personal data. We share data only with processors needed to run the services (hosting, crash reporting) under data processing terms, or where disclosure is required by law.
5. Your rights
Under the GDPR you have the right to access, rectify or erase your data, restrict or object to processing, data portability, and to lodge a complaint with a supervisory authority — in Bulgaria, the Commission for Personal Data Protection (КЗЛД). To exercise any right, write to info@anacka.com; we respond within 30 days.
6. Changes
We will update this policy at this same address whenever our actual data practices change, and revise the effective date above.
7. Contact
Basco Ltd (БАСКО ЕООД), UIC 207091346
2 Georgi Kazepov Str., 2800 Sandanski, Bulgaria
info@anacka.com